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rentalcars.com is one of the largest online car hire reservation agencies in the world, arranging over 4 million rentals a year in more than 24,000 locations worldwide. With customers in over 180 countries we have a truly global user base that we support through a website available in over 40 languages and multiple currencies. All of our customers have access to multi-lingual support by freephone or email.
As a part of Priceline.com (Nasdaq:PCLN) we are a member of the World’s leading travel group which also includes Booking.com the world's leading online hotel reservations agencies by room nights sold, Priceline.com the leading travel service for value-conscious leisure travellers in the USA, and Agoda.com, Asia's leading and fastest growing online hotel reservation service.
rentalcars.com deals with all the major car hire companies around the world checking which local supplier is offering the best prices for the car you want on the date you need it whilst ensuring everyone we deal with offers a great level of service.
We have achieved all this by staying true to the basic principles on which rentalcars.com was first founded.
We want to ensure our customers have access to worldwide car hire services at the lowest possible prices so that you could not only save time by dealing with just one company but could also have confidence that they are getting excellent value for money as well as great service.
In practical terms, this means our multi-lingual contact centre is open 7 days a week and can be reached with a freephone call from wherever you are in the world. We don't add service charges or credit card charges to our prices, and unlike many other large travel companies, we don't impose charges for making changes to your booking.
rentalcars.com either acts as an agent in arranging your booking with the car hire company or as a principal in the supply to you depending on our contractual position with the car hire company. This will be clearly indicated in the terms and conditions of your booking.